Warrington Borough Council

We are delighted to announce Warrington Borough Council as the latest council to select My Council Services as their mobile, self service customer access platform. To be rolled out in February 2013 Warrington becomes the latest UK Local Authority to adopt My Council Services team. Warrington undertook a through market review and due diligence process […]

Belfast City Council

Belfast becomes the first Northern Ireland council to adopt My Council Services after Abavus successfully beat off the competition to be selected as its mobile Customer Access provider. Berni Simmons Managing Director,  Abavus said ‘Winning the right to become Belfast’s mobile provider in this space was another important milestone for Abavus and My Council Services. […]

Rhondda Cynon Taff County Borough Council

We are delighted to announce Rhondda Cynon Taff County Borough Council as the latest Council and first Welsh Council to select My Council Services as their mobile solution provider. With Customers now from across the United Kingdom Rachel Clinton Business Development Director,  Abavus Ltd. said ‘As 2012 drew to a close the acquisition of Rhondda as […]

Warning: Many council services will disappear by 2020

There will be a £16.5bn shortfall in council funding by 2020, leading to loss of services such as libraries and leisure centres unless they receive an immediate injection of money, a report has warned. The money to fund many services will shrink by 90% as adult social care and other statutory responsibilities consume almost all of […]

My Council services Keynote Speech

There are still many councils that have not come to terms with the level of change required in order to deliver the public services needed for the future. Attempting to save money by cutting services is not the answer. With local government moving from a service delivery role to a more strategic, coordinating one, the […]

Spotlight: Video

One of our advanced benefits is enabling the citizens to submit videos. The citizen can either use their iPhone or our website to upload videos. The email is sent to the council with a link to the video which is hosted on our secure server. When you click on the link the video is played […]

Spotlight: Google Street View

We offer many new radical features; one we are partially proud of is our virtual street view. When you receive a report from the citizen they will have taken a photo of the incident and captured the location. When you click the link ‘Click Here to View Interactive Map’ you are taken to Google maps […]

Spotlight: Benefit fraud reported by your citizens

Benefit fraud is a huge problem for councils. Only 15% of benefits fraud is resolved, this is partly due to the costs involved in investigating fraud. The simple answer is to look to your citizens to help. Your citizens pay their council tax for services delivered by the council, they do not want to see […]